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Frequently Asked Questions
What is FindPetCare.com?
What if I'm fully booked on a specific day?
We require pet behavior testing because we are a cage-free facility. How does this work?
Is there a similar model to FindPetCare.com?
How is helping me?
What benefits does FindPetCare.com bring to me?
How can FindPetCare.com promote my services?
How can FindPetCare.com increase my sales and reduce the vacancy rate?
Can you accommodate my specific business model?
How can FindPetCare.com help me lock in my client base?
Do I need to pay an upfront fee to take advantage of FindPetCare.com?
How do I get paid for the services you sell for me?
Can I be ranked higher in pet owner search results?
Do I need to purchase any software?
What skills do I need to learn?
How can I start my FindPetCare.com Experience?
What if I have questions or I need assistance?
What is FindPetCare.com?
FindPetCare.com is the unique online place in the world specialized in offering complete pet care services for US market. Everyday, 24/7, pet owners can find, compare, book and buy the whole range of care services including Boarding, Daycare, Sitting, Grooming, Transportation, Healthcare and much more [top]
What if I'm fully booked on a specific day?
FindPetCare.com creates the reservations in "unconfirmed" mode. You have the final say on whether you can accommodate the request or not. You can choose to cancel the customer request or accept it. Either case we promptly notify the pet owner about your decision. [top]
We require pet behavior testing because we are a cage-free facility. How does this work?
You can specify all service terms and conditions in your account and our system presents them to the pet owner. To complete the booking the pet owner has to accept the respective terms. In that way, you can cancel the reservation instantly, online, for non-compliance. Nothing forces you to accept a reservation coming from FindPetCare.com. [top]
Is there a similar model to FindPetCare.com in another industry?
As Expedia®*, Orbitz®* did for the travel industry, we offer an online place with searching, booking and buying functionalities for the pet care service industry. [top]
(*Expedia® is a registered brand of Expedia, Inc, Orbitz® is a registered brand of Orbitz, LLC)
How is it helping me?
FindPetCare.com helps you:
- to gain new customers from the millions of users who are buying using internet every day
- lock in your client base by offering your clients the possibility to book your services over the Internet
- promote your brand and your services for free
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What benefits does FindPetCare.com bring to me?
The main benefit brought to you by FindPetCare.com is that consumers will find you easier, in the comfort and privacy of their home regardless if you are there to answer the phone. The online services we offer make you as vendors look good, earn consumers’ confidence, help you grow your business by acquiring new customers, it dramatically reduce vacancy rates enable travelers to find you easier when they make their vacation plans and much more. [top]
How can FindPetCare.com promote my services?
FindPetCare.com promotes your business for free. Using the Internet, we provide a service helping consumers to find you easier, quicker in an organized way. You pay nothing for this basic service. You may already be familiar with similar online travel reservation systems. We enable pet care industry be a part of this Internet revolution by better presenting your business in “pictures and words” at any moment of the day when you may not be available to answer the phone. [top]
How can FindPetCare.com increase my sales and reduce the vacancy rate?
We are your eCommerce sales force that brings you the consumers that now buy on the Internet a wide variety of services. We do not sell you something but instead, we want to sell your services. We take your excess inventory and make it available online to millions of consumers that travel or care for their beloved pets every day. [top]
Can you accommodate my specific business model?
We can accommodate nearly all pet care business models including multi-pet discounts, pet-size pricing policy, different classes of service (for example for dog boarding different run sizes), advanced discounting policies, “black out” periods and much more. Please see our vendor demo for a complete, no commitment tour. [top]
How can FindPetCare.com help me lock in my client base?
More and more clients today are willing to buy services on the Internet. Through its state-of-the-art software systems FindPetCare.com.com provide 24/7 fast and effective service to pet owners all over US. So, you can retain and increase the loyalty of your current base offering to it the possibility to book and buy your services on the internet. If not, maybe one of your competitors will do. [top]
Do I need to pay any upfront fees to take advantage of FindPetCare.com?
No! You do not need to pay any upfront fees. Unlike traditional classifieds, yellow pages or other services, FindPetCare.com.com does not charge you upfront fees and lets you hope for a return of your investment. If we sell for you, we get paid. If we don’t, you don’t loose a penny. This gives you a very measurable return of the investment. [top]
How do I get paid for the services you sell for me?
You charge the pet owner the reservation amount directly as you currently do. We hold the pet owner's credit card on file to guarantee the reservation. We forward you the reservations in near real time, by email as soon as they are completed. [top]
Can I be ranked higher in pet owner search results?
Yes. By becoming a sponsoring vendor you are listed before all non-sponsoring vendors.[top]
Do I need to purchase any software?
There is no need to purchase or install any software. You just need an Internet browser such as Internet Explorer or Netscape and access to the Internet to access our services. There are no access fees other than those you pay to your Internet service provider. [top]
What skills do I need to learn?
None, we made the web management interface very intuitive and user friendly. You don’t have to change the business process you have been following so far. We have adapted our product to fit your workflow and minimize or eliminate your learning curve. [top]
What if I have questions or I need assistance?
We have one of the most advanced online customer care centers (click here to visit it) where you will find an extensive array of “how to” guides that will not only show you how to use our system but teach you advanced selling techniques such as Multi-pet discounts, Senior discounts, Holiday surcharges and much more. [top]
How can I start my FindPetCare.com Experience?
You can start now your FindPetCare.com.com experience, by simply clicking here.
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